Tickets & Venue Info





London’s West End looks forward to welcoming audiences back into our theatres. We are working closely with the government to explore ways in which we can safely reopen.

To give our customers clarity and help us operationally, we have been cancelling performances across the West End on a rolling month by month basis since the start of lockdown.

 Every show is now extending cancellations until Sunday 2 August, certain shows may decide to extend this cancellation period and producers will make their own statement as appropriate for their shows.

Ticketholders for affected performances do not need to do anything. They will be contacted by the organisation from which they bought their tickets to arrange a refund, credit note or exchange for a later date.

This does not mean theatres will reopen on 3 August; and further cancellations will continue to be announced on a rolling basis. The decision to reopen theatres will be made based on government and scientific advice on gatherings and events. Different theatres and productions are likely to reopen at different times

We are grateful to customers for the continued patience and kindness they are showing during this challenging time for our industry. With 300,000 people visiting West End theatres in a normal week, it remains a major undertaking to process refunds, exchanges and credit notes, particularly when many staff are working remotely. Please rest assured that we are all working as quickly as we can, and we appreciate the continued support and understanding of our audiences.



MARY POPPINS is recommended for a general audience. As an advisory to adults who might bring young people, we recommend MARY POPPINS for ages 7 and up. Children under the age of 5 will not be admitted into the theatre. All persons aged 16 or under must be accompanied and sat next to the accompanying adult. They may not sit on their own within the auditorium. If children do have separate seats you could be refused entry. All persons entering the theatre, regardless of age, must have a ticket.


MARY POPPINS contains theatrical smoke and fog effects, pyrotechnics, strobe lighting and loud noises.



Wednesday (Family Night): 7.00pm

Thursday - Saturday and Monday: 7.30pm

Thursday, Saturday and Sunday: 2.30pm


The producers cannot guarantee the appearance of any particular artist at any performance due to illness, holiday or events beyond the producers’ control. No refunds or exchanges will be offered as a result of any artist’s unavailability to perform at any performance.



Family Nights: From £22.50*


Family Nights:  £137.50*

If you have not received your tickets one week before the performance date please email [email protected].

*Please check individual performances for price availability.



Mary Poppins operates a weekly digital lottery. 20 tickets are available for every performance at £25 each.

To enter visit


Prince Edward Theatre, Old Compton Street, London, W1D 4HS

Box Office Opening Hours: Monday - Saturday: 10.00am - 7.45pm

Box Office Phone number 0844 482 5151*
*Calls to Delfont Mackintosh Theatres 0844 numbers cost 7 pence per minute plus your phone company's access charge.

Phone lines are open 10.00am to 8.00pm, Monday to Saturday. Bank holiday opening times may vary.


Groups (10+)

£85.00 reduced to £65.00 and £50.00 reduced to £40.00 for Monday & Thursday

£75.00 reduced to £55.00 and £45.00 reduced to £35.00 for Wednesday (7pm)

Exclusions: w/c 6th April 2020, w/c 13th April 2020, w/c 25th May 2020

To book call 0844 482 5100*

Or email [email protected]

All group and education rates and prices are strictly subject to availability and exclusions. Prices include Restoration Levy where applicable and booking fees may apply. Group rates are not valid on Premium seating. Rates and prices may be changed or withdrawn at any time.



£85 and £75 tickets reduced to £29.50 - plus 1 free teacher per 10 pupils.

Valid for Monday evening, Wednesday evening, Thursday matinee and Thursday evening performances only, for performances to October 2020.

Subject to availability. Exclusion dates apply. Workshops are also available

FOR FURTHER INFORMATION Call Delfont Mackintosh Education on *0844 482 5165 or email [email protected]

*Calls to Delfont Mackintosh Theatres' 0844 numbers cost 7p per minute plus your phone company's access charge.



Champagne and VIP packages available. To enquire or book one of these packages, please call Johanna Newhall on 020 7766 2112 or email [email protected]


Discounts are offered, subject to availability, for disabled theatregoers and one companion, including wheelchair users and Patrons who have specific access requirements.


Access bookings and further information can be requested by calling 0344 482 5137 or emailing [email protected].